At CloudBackend.com, we value the privacy of our users and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, use our services, or engage with our content. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This includes:

• Personal Information: When you create an account, subscribe to our services, or contact us, we may collect personal details such as your name, email address, phone number, billing information, and other information necessary for account setup and communication.
• Usage Data: We automatically collect data about your interaction with our website, including your IP address, browser type, device type, pages visited, time spent on the site, and referral sources. This helps us understand how you use our services and improve your experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website. These help us personalize your experience, improve functionality, and analyze trends. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We may use your personal data for the following purposes:

• To provide, maintain and improve our services.
• To communicate with you about your account, services and any updates.
• To respond to inquiries, support requests and feedback.
• To process transactions and bill you for our services.
• To analyze usage patterns and improve the user experience.
• To comply with legal obligations and protect against fraud or misuse of our services.

3. Sharing Your Information

We do not sell, rent or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or conducting analytics. These service providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs, and your data will remain protected under this Privacy Policy.

4. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, alteration or destruction. However, no method of data transmission or storage is 100% secure, and we can not guarantee complete security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct inaccurate information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., for legal or compliance reasons).
• Opt-out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us.

6. International Data Transfers

If you are accessing our services from outside of the EU, please be aware that your information may be transferred to, processed and stored in other countries by your choise. By using our services, you consent to this transfer.

7. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the bottom will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

Effective date: 2025-01-24